Introduction
Bleachers Corporation ("Bleachers," "we," "our," or "us") operates the Bleachers mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
We are committed to protecting the privacy of all users, especially children. Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
Account Information
- Name (first and last)
- Email address
- Password (encrypted)
- Phone number (optional, for notifications)
- User type (parent, coach, athlete, or fan)
Athlete Information
- Athlete name and nickname
- Age and grade
- Gender (for competition categories)
- Hometown
- Team affiliations
- Sports and events participated in
- Competition results and statistics
- Photos (if uploaded)
Team Information
- Team name and sport
- Season information
- Roster data
- Competition schedules
Content You Create
- Videos recorded through the App
- Coach notes and announcements
- Attendance responses
- Comments
Information Collected Automatically
Device Information
- Device type and model
- Operating system version
- Unique device identifiers
- Mobile network information
Usage Information
- Features used within the App
- Time and duration of use
- Interaction with content
Location Information
- Competition venue addresses (entered by coaches)
- We do not collect precise GPS location without explicit permission
How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Provide the App's features and services
- Connect families with their athletes' teams
- Display schedules, results, and statistics
- Enable video recording and sharing within teams
- Send notifications about schedule changes
- Process payments for subscriptions
- Respond to customer support requests
- Improve and optimize the App
- Comply with legal obligations
Children's Privacy (COPPA Compliance)
Bleachers is designed for use by families with youth athletes. We take children's privacy seriously and comply with the Children's Online Privacy Protection Act (COPPA).
Key Protections:
- Parental Control: Children under 13 do not create their own accounts. Parents or guardians create and manage athlete profiles on behalf of their children.
- No Direct Collection from Children: We do not knowingly collect personal information directly from children under 13. All athlete information is entered by parents, guardians, or coaches.
- Parental Consent: By creating an athlete profile for a minor, parents consent to the collection and use of that child's information as described in this Privacy Policy.
- Parental Rights: Parents may:
- Review their child's information
- Request deletion of their child's information
- Refuse further collection of their child's information
- Contact us at privacy@bleachersapp.com
- Limited Sharing: Athlete information is only shared with:
- The athlete's linked family members (approved by Family Admin)
- Coaches of teams the athlete belongs to
- Other team members (limited to name and competition participation)
If you believe we have inadvertently collected information from a child under 13 without proper parental consent, please contact us immediately at privacy@bleachersapp.com.
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Within the App
- Team Members: Your name and role are visible to other members of your teams
- Family Members: Approved family members can view linked athletes' information
- Coaches: Coaches can view roster information for their teams
Service Providers
We use third-party services to operate the App:
| Provider | Purpose | Data Shared |
|---|---|---|
| Firebase (Google) | Authentication, database, storage | Account data, content |
| Apple | App distribution, payments | Purchase information |
| Cloud messaging services | Push notifications | Device tokens |
These providers are contractually obligated to protect your information and use it only for the services they provide to us.
Legal Requirements
We may disclose your information if required to:
- Comply with legal obligations
- Protect our rights or property
- Prevent fraud or illegal activity
- Protect the safety of users or the public
Business Transfers
If Bleachers Corporation is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
Data Storage and Security
Storage
Your data is stored on secure servers provided by Google Firebase, located in the United States. By using the App, you consent to the transfer and storage of your information in the United States.
Security Measures
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit (TLS/SSL)
- Encryption of data at rest
- Secure password hashing
- Access controls and authentication
- Regular security assessments
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your information for as long as your account is active or as needed to provide services. Specifically:
| Data Type | Retention Period |
|---|---|
| Account information | Until account deletion |
| Athlete profiles | Until deleted by parent/guardian |
| Competition results | Indefinitely (historical records) |
| Videos | Until deleted by uploader or 2 years |
| Usage logs | 12 months |
After account deletion, we may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention).
Your Rights and Choices
Access and Correction
You can access and update your account information through the App's Profile settings.
Data Deletion
You can delete your account through the App (Profile → Settings → Delete Account). This will:
- Remove your account and personal information
- Remove athlete profiles you created
- Remove your access to team information
Note: Some information may be retained in backups for a limited period or as required by law.
Notification Preferences
You can manage push notification preferences in the App's Settings.
California Residents
Under the California Consumer Privacy Act (CCPA), California residents have additional rights:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell data)
- Right to non-discrimination for exercising these rights
To exercise these rights, contact us at privacy@bleachersapp.com.
Third-Party Links
The App may contain links to third-party websites or services (e.g., map applications for directions). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy in the App
- Updating the "Last Updated" date
- Sending a notification through the App (for significant changes)
Your continued use of the App after changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@bleachersapp.com
Summary for Parents
| What We Collect | How We Use It | Who Sees It |
|---|---|---|
| Your child's name, age, grade | Display on team roster, track results | Team members, coaches, approved family |
| Competition results | Historical statistics | Team members, family |
| Photos/videos (if uploaded) | Share within team | Team members only |
Your Control:
- You manage all information about your child
- You approve who can see your child's information
- You can delete your child's information at any time
- Contact privacy@bleachersapp.com with any concerns